Your Personal Data:

What we need

Trails and Tracks 4×4 Adventures will be what’s known as the ‘Controller’ of the personal data you provide to us. We only collect basic personal data about you allowing us to contact you or mange your bookings on one of our tours. Information may include your name, email address, residency address and other information directly related to you attending our events like emergency contact information and type of vehicle you will be driving. We never collect or store any credit / debit card information.

Why we need it

We need to know your basic personal data in order to communicate with you via emails, Newsletters or manage your bookings on one of our events. We will not collect any personal data from you we do not need in order to provide and oversee this service to you.

What we do with it

All the personal data we process is processed by our own staff in the UK however for the purposes of IT hosting and maintenance this information is may be located on servers elsewhere as provided by our hosting provider. No 3rd parties have access to your personal data unless the law allows them to do so.

None of your personal information will be sold or provided to third parties for any reason. What you provide to Trails and Tracks 4×4 Adventures stays with Trails and Tracks 4×4 Adventures.

How long we keep it

Booking information is stored for 5 years, after which time it will be destroyed. Your information we use for our own marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.

What we would also like to do with it

We would like to use your name and email address to inform you of our future tours and events. This information is not shared with any third parties and you can unsubscribe at any time via phone, email or our website.

What are your rights?

If at any point you believe the information we process on you is incorrect you can request to see this information and have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact us and we will investigate the matter.

You can contact our Data Protection Officer at george@trailsandtracks.co.uk

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. There is no information stored in our cookies that can individually identify a person.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.