Trails & Tracks 4×4 Adventures

COVID-19 (Coronavirus)

Health, Hygiene, Information & Guidance

  • In developing this document and risk assessment we have taken into consideration guidance from Government, NHSE and PHE sources. Our business does not fall directly or indirectly into any of the sectors, where the government has published specific guidance. Therefore, to obtain the most appropriate measures we have developed aspects from the following business sectors:
    • Hospitality and Leisure
    • Transport
    • Travel and Tourism

    Some guidance in these areas is more advanced than others, where the risk can be more clearly reduced or illuminated. As experts in our field and drawing on our own experiences we have applied a pragmatic approach to everyone’s health, safety and welfare in developing these guidelines.

    Covid-19 Health & Hygiene Measures during your tour.

    The following measures are to ensure your health, safety and welfare on our tours. This is in line with Government. We ask all our customers to respect and follow the guidance we have put in place. Additionally, please respect individual choices when adhering to social distancing.

    Do not travel if you or a member of your household has symptoms of coronavirus; or has had symptoms within the past 14 days of the tour date.

    Do not travel if you or a member of your household has been told to self-isolate via the NHS Track and Trace service.

    If you have not already, please download the NHS COVID-19 APP. On the morning of your tour your guide will ask you to check in using the app and our personalised QR Code.

  • Stay at least 2 metres (3 steps) away from other members of the group, who are not from your household or support bubble. Although the guidance for social distance has been reduced, we still recommend 2 meters.
  • No vehicle should include occupants from other households. The only exception to this is where a family bubble with one other has been established.
  • Bring your own gloves, face coverings (or facemasks) and hand sanitiser. While not mandatory (yet) face coverings are recommended when you are outside of your vehicle.
  • At meeting points and lunch / break stops vehicles should be parked a minimum of one car width apart (more if feasible). This is to ensure sufficient room for movement in and around the vehicle with doors open, to maintain social distancing.
  • Please use the sanitizer wipes provided for your handheld radio at the beginning and end of the day.
  • We will open and close all gates on the tour. However, we appreciate your help during the day. If you would like to volunteer for gate duty at the rear of the convoy; please wear gloves (or use a cloth/rag) and use hand sanitiser before and after closing the gate.
  • We cannot guarantee public facilities will be open during the day, for example public toilets and shops. Therefore, please ensure you have enough refreshments etc, for you and your passengers for the whole day.
  • Please ensure your vehicle has enough fuel, preferably to get you home and back without the need to top up with fuel.
  • Additionally, ensure your vehicle is in a good state of repair, especially if it has stood for a while.
  • Maintaining social distancing may become difficult in the event of a breakdown, recovery or a first aid situation. Your tour guide will coordinate any situation.
  • If help is required, please alert your tour guide using the two-way radio (or CB Radio if fitted) or sound your horn.
  • In such an incident we ask people not directly involved to stay well back and not congregate together allowing those directly involved plenty of space to assist. Your tour guide will coordinate any situation.
  • Social distancing should always be observed. Your tour guide will coordinate any vehicle repair or recovery.
  • Where others need to be involved face coverings (or masks) should be worn. Direct contact with others should be less than 15 minutes in total where practicable.
  • Please avoid engaging in conversations with other trail users (E.g. Walkers, Trail Riders, Horse Riders, Cyclists etc). Where safe and practical give way to all other users, allowing sufficient room for them to pass. Raise windows before approaching and do not engage in conversation. A smile and a wave will do.

If you have any concerns during the day, please speak with your guide as soon as practicable.

We strongly recommend that you follow the above guidance throughout your day with us. Failure to do so may result in us asking you to leave the tour, without a refund.

The guidance from the Government is changing constantly. Should there be a change or amendment to the guidance; either relaxing or increasing lockdown protocols, we will review and amend our guidance and timescales in line with the publication Our Plan to Rebuild: The UK Government’s COVID-19 recovery strategy (May, 2020) and other statutory / public sector sources as appropriate.

Generic advice and guidance on managing your health and wellbeing during the Coronavirus pandemic. You should follow this advice and guidance as a matter of course to protect yourself and your household. (

Personal Hygiene.

  • Stay at least 2 metre away from anyone you do not live with when outside your home.
  • Wash your hands with soap and water often – do this for at least 20 seconds.
  • Use hand sanitiser gel if soap and water are not available.
  • Wash your hands as soon as you get home.
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze.
  • Put used tissues in the bin immediately and wash your hands afterwards.
  • If you can, wear something that covers your nose and mouth when it is hard to stay away from people, such as in shops or on public transport.

The main symptoms of Coronavirus are:

  • High temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature).
  • New, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual).
  • Loss or change to your sense of smell or taste – this means you have noticed you cannot smell or taste anything, or things smell or taste different to normal.

Most people with coronavirus have at least one of these symptoms.

Use the 111 online coronavirus service if you have any of the above symptoms. They will tell you what to do and help you get a test if you need one.

Call 111 if you cannot get help online. Do not go to places like a GP surgery, hospital or pharmacy.

When to self-isolate: Self-isolate if:

  • You have any symptoms of coronavirus (a high temperature, a new, continuous cough or a loss or change to your sense of smell or taste)
  • You are waiting for a coronavirus test result
  • You have tested positive for coronavirus – this means you have coronavirus
  • You live with someone who has symptoms, is waiting for a test result or has tested positive
  • There is separate advice if you are told by NHS Test and Trace that you have been in contact with a person with coronavirus.
  • For information about self-isolating when you travel or return to the UK, see GOV.UK: how to self-isolate when you travel to the UK.

If you would like a copy of our Coronavirus / Covid-19 risk assessment, please email us at